Refund and Cancellation Policy.

1. Introduction

Welcome to NewzBari.

NewzBari is an initiative of RyteByte Labs that provides subscription-based digital publishing and News SaaS services to journalists, publishers, media organizations, and businesses.

This Refund & Cancellation Policy explains the conditions under which payments made for NewzBari services may or may not be refunded.

Since NewzBari provides digital services, software access, website hosting, domain registration assistance, and online platform functionality, our services do not involve the delivery of physical products.

Accordingly, a physical product return process does not apply.

By purchasing or subscribing to NewzBari services, the Publisher acknowledges and agrees to this Policy, subject to applicable mandatory consumer protection laws.

2. Nature of Digital Services

NewzBari provides digital services that are delivered and accessed online.

Depending on the selected subscription, these services may include:

• News portal creation and configuration.
• Website hosting.
• Publisher dashboard access.
• Content management functionality.
• Technical infrastructure.
• Domain registration assistance.
• Media storage and delivery.
• Other subscription-based features.

As these services are provisioned digitally, there is no physical product to return, exchange, or send back.

Publishers are encouraged to review the available demonstration or demo portal, package details, service features, and applicable pricing before purchasing a subscription.

3. General No-Refund Policy

Except for the specific refund circumstances described in this Policy or where required by applicable law, payments made to NewzBari are non-refundable.

A Publisher's decision to stop using the service, discontinue operations, change business plans, or voluntarily terminate a subscription does not automatically create a right to a refund.

Non-refundable payments include the following:

4. Domain Registration Fees — Non-Refundable

Any payment made for domain registration is non-refundable once the registration request has been submitted to the relevant registrar or the domain has been registered.

This is because domain registration involves third-party registrar and registry services, and registration fees may be committed to those providers.

The following conditions apply:

• Domain registration charges are non-refundable.
• Domain registration is generally a time-limited registration right.
• An included domain is provided for the initial registration period specified in the applicable package.
• Subsequent domain renewal charges are the Publisher's responsibility.
• Domain renewal fees are separate from NewzBari's annual hosting subscription fees.
• Failure to renew a domain may result in expiration or loss of the domain.

The Publisher's domain registration rights remain subject to the applicable registrar and registry policies.

5. One-Time Setup Fees — Non-Refundable

Any one-time setup, onboarding, configuration, or initial website activation fee paid to NewzBari is non-refundable.

Before purchasing a subscription, the Publisher is provided an opportunity to review a demonstration or demo portal to understand the platform's appearance, functionality, and general service offering.

The Publisher is therefore responsible for evaluating the available demonstration, package features, and service requirements before placing an order.

Once an order is confirmed and the setup process or service provisioning has commenced, the one-time setup fee cannot be refunded merely because the Publisher changes their mind, becomes dissatisfied with their business decision, or decides not to continue using the service.

This provision remains subject to any mandatory refund rights under applicable law.

6. Annual Subscription and Renewal Fees — Non-Refundable

NewzBari provides hosting and platform access through yearly subscription arrangements.

Annual subscription and renewal payments are non-refundable when:

• A Publisher voluntarily cancels their subscription.
• A Publisher decides to stop operating their news portal.
• A Publisher no longer requires the service.
• A Publisher changes to another hosting provider.
• A Publisher does not use the available platform features.
• A Publisher experiences lower-than-expected website traffic.
• A Publisher generates less advertising revenue than expected.
• A Publisher decides not to continue using NewzBari after renewing.

The Publisher is responsible for reviewing their subscription requirements and renewal dates before making payment.

No pro-rata refund will ordinarily be provided for unused subscription time resulting from the Publisher's voluntary cancellation or decision to discontinue the service.

However, the special service discontinuation refund described in Section 7 shall apply.

7. Refund if NewzBari Discontinues Its Services

7.1 Special Refund Guarantee

NewzBari recognizes that Publishers depend on its platform and hosting infrastructure to operate their digital news portals.

Therefore, if NewzBari permanently discontinues its paid services, ceases to operate the relevant service, or otherwise becomes unable to provide the subscribed service for the remaining prepaid subscription period, the Publisher shall be entitled to a pro-rata refund of the unused portion of the annual subscription fee.

This refund provision applies regardless of the reason for the permanent discontinuation of the service, subject to applicable law.

7.2 Refund Calculation

The refundable amount shall be calculated based on the unused portion of the Publisher's prepaid annual subscription period.

The calculation shall be:

Refundable Amount = Eligible Annual Subscription Fee × (Unused Subscription Days ÷ Total Subscription Days)

For this calculation:

• Used subscription time will be counted from the service activation date until the effective service discontinuation date.
• Unused subscription time will be counted from the effective discontinuation date until the end of the prepaid subscription period.
• Only the eligible annual subscription or hosting fee will be considered.

7.3 Excluded Charges

The following charges will not be included in the pro-rata refund calculation:

• Domain registration fees.
• One-time setup fees.
• Completed onboarding or configuration charges.
• Third-party services already purchased or delivered.
• Other separately charged services that have already been provided.

Any taxes or other amounts required to be refunded under applicable law will be handled accordingly.

7.4 Temporary Service Interruptions

Scheduled maintenance, temporary technical interruptions, routine infrastructure maintenance, or short-term third-party service disruptions do not automatically constitute permanent service discontinuation.

However, any applicable statutory rights concerning prolonged service failure, non-conformity, or failure to provide contracted services remain unaffected.

7.5 Refund Eligibility

To receive a refund under this section, the Publisher must submit a formal refund claim through one of NewzBari's official communication channels.

The claim must contain sufficient information to identify the Publisher, subscription, and relevant payment.

8. Refund Request Procedure

Eligible refund requests must be submitted through either of the following official channels:

Email: [email protected]

WhatsApp: +880 18 13 48 53 48

The Publisher should include the following information:

1. Publisher or account holder's name.
2. Registered email address.
3. Publisher Portal URL or domain name.
4. Subscription or invoice reference.
5. Payment transaction reference.
6. Reason for the refund request.
7. Relevant payment or refund information, if required.

NewzBari may request additional reasonable information to verify the Publisher's identity, payment, and refund eligibility.

A refund claim will be treated as formally received when sufficient information has been provided to identify and verify the relevant subscription and claim.

9. Refund Processing Time

For eligible refunds arising from permanent service discontinuation by NewzBari, the refund will ordinarily be processed within thirty (30) calendar days after receipt of the Publisher's complete formal refund claim through the official email or WhatsApp channels.

The processing period may include:

• Verification of the Publisher's account.
• Verification of subscription and payment records.
• Calculation of the unused subscription period.
• Refund approval.
• Payment processing and transfer.

Where applicable law requires a shorter refund deadline, the legally required deadline shall take precedence over the thirty-day processing period.

The actual time required for the funds to appear in the Publisher's account may also depend on the relevant bank, payment provider, or financial institution.

10. Refund Payment Method

Where reasonably possible, approved refunds will be issued through the original payment method used by the Publisher.

If the original payment method is unavailable or unsuitable, NewzBari may arrange an alternative lawful payment method with the Publisher.

The Publisher must provide accurate payment information where necessary.

11. Subscription Cancellation by the Publisher

A Publisher may request cancellation of their subscription by contacting NewzBari through an official communication channel.

Unless otherwise agreed:

• Cancellation will prevent the next automatic or manual renewal from being processed.
• The existing subscription may remain active until its paid expiration date.
• No refund will ordinarily be provided for the remaining unused subscription period.
• Domain registration and renewal obligations will remain with the Publisher.
• Access to NewzBari services may be discontinued after subscription expiration.

Cancellation of a subscription does not automatically cancel a separately registered domain.

12. Account Suspension Due to Policy Violations

If a Publisher's account is suspended or terminated due to:

• Fraudulent activities.
• Illegal use of the platform.
• Serious violations of NewzBari's Terms & Conditions.
• Artificial or fraudulent advertising traffic.
• Unauthorized activities.
• Security threats.
• Other material contractual violations,

the Publisher will not ordinarily be entitled to a refund for the unused subscription period, except where required by applicable law or where the suspension or termination resulted from NewzBari's own breach.

13. Statutory Consumer Rights

Nothing in this Policy is intended to exclude, restrict, or override any mandatory consumer protection, digital service, or statutory refund rights applicable to a Publisher or customer.

Where applicable law provides a right to cancel, withdraw, obtain a price reduction, or receive a refund because of a failure to provide a contracted service or a material lack of conformity, such rights shall remain available.

For customers in jurisdictions that provide statutory cooling-off or digital service withdrawal rights, NewzBari will comply with the relevant requirements, including any required express consent or acknowledgment for immediate service commencement.

Where a statutory refund deadline is shorter than the standard processing period stated in this Policy, the statutory deadline shall apply.

14. Policy Updates

NewzBari may revise this Refund & Cancellation Policy from time to time to reflect changes in its services, subscription arrangements, payment procedures, or applicable legal requirements.

The latest version will be published on the official NewzBari website with an updated revision date.

Material changes will be communicated where required by applicable law.

15. Contact Information

For refund requests, subscription cancellation, or payment-related inquiries, please contact:

NewzBari An initiative of RyteByte Labs

Email: [email protected] WhatsApp: +880 18 13 48 53 48 Website: https://www.newzbari.com